Instructions Pdf

Cleaning, linen rental, utilities and city taxes…

Why do the maintenance costs, bed linen rental and tourist taxes not appear immediately in the price? We rent furnished tourist accommodation and, in accordance with tax legislation and sub-contracted ancillary services, if these services are re-invoiced without profit, must … Read More

Direct reservation : Book with us and pay less

The travel reservation websites such as booking.com, Expedia, Hotels.com, AirBnb… ask a commission between 17% to 30% according the time of the year and on the total amount shown to you on the website. In addition, it is mandatory to … Read More

28/04/2020 : Infos

This 04/28/2020, we received a help of… 118 Euros! For a residence whose monthly charges are 3000 Euros which cannot be carried over, confinement will directly cost us more than € 12,000, not counting the losses to be suffered following … Read More

23 Juin 2020 : Infos

This 23/06/2020, after several approaches to the regions, URSSAF and others, we are able to announce to you that we have had no right to anything: neither cash loan, nor exceptional state aid, nor aid from the region… So, for … Read More

18/04/2020 : Infos

In this 04/18/2020, we were offered an aid of 2000 euros payable in 1 month to cover the period from 01/03 to 17/05, which does not even cover the amount of cancellations to be reimbursed nor even that operating expenses. … Read More

15/04/2020 : Infos

04/15/2020: Unfortunately, the cancellation of the Avignon Festival is not a case of force majeure justifying the cancellation of a reservation in the eyes of the law. We called on the services of the presidency, which we replied as follows: … Read More

COVID-19 : Change or cancel reservation

Following the COVID-19 epidemic, I would like to… Cancel my reservation If your arrival date is within the confinement period decided by the government, you will be automatically reimbursed and your reservation will be canceled. If your arrival date is … Read More

COVID 19 : Specific conditions

Following the outbreak of COVID-19, I would like to… Cancel my reservation If your arrival date is within a government-ordered lockdown period, you will be automatically refunded and your booking will be cancelled (unlike travel agencies and booking centres that … Read More

Rates and conditions

Unless otherwise specified, our base rates are non-cancellable and non-modifiable. The sums paid when booking the stay remain acquired as compensation for termination in the event of cancellation. The price indicated corresponds to a specific accommodation for a number and … Read More